Our promise to you
At FirstCol Healthcare, our values are built on your home, your care and your choice.
Your home is your safe haven, where you enjoy spending time and where you've made a lifetime of memories. We know it’s important for our clients to remain in their homes and maintain their independence, even when they need care or further assistance in day-to-day life. For this very reason, we pride ourselves on providing care that not only preserves your dignity but shows respect to your privacy and preserves your most treasured possession, your home.
We are committed to ensuring that all of our professional healthcare staff are trained to the highest standards of practice, which comply with the Care Quality Commission standards. Our staff have a reputation for delivering the highest quality home care service, which ensures peace of mind when choosing FirstCol Healthcare services to provide your care. We are driven by quality and have a passion for care, which is why we’re proud of our ISO 9001:2008 accreditation, demonstrating our high standards.
When you choose FirstCol Homecare, our high level of care will be apparent from the first time you make contact with us. We care about your future, your goals and your quality of life. Our clients can take control of their lives and have the full ability to make independent choices about their care, treatment, and day-to-day activities. We are dedicated to working with our client’s families, GP’s and all third party healthcare organisations to ensure the highest level of care can be provided and that all of our client’s expectations are exceeded.